Frequently asked

Is this an AI?+

Yes — and we'd rather tell you than have you find out. Holler is an AI voice assistant that answers your calls. We spend our effort making it feel like a good front desk person: it knows your business, speaks naturally, doesn't read a script at people, and never makes up pricing or promises. When a caller asks for a real person, or the conversation goes somewhere it shouldn't, it hands off — it can transfer straight to your cell or whoever you designate, or take a detailed message and tell them you'll call right back. You also choose during setup whether it introduces itself as an assistant or simply as your receptionist.

Do I keep my phone number?+

Yes. You keep your number and you keep your carrier. Holler answers a separate, dedicated number that your calls forward to — so callers still dial the number on your truck, your sign, and your website. Only the calls you don't pick up (or after-hours calls, if you set it up that way) reach us. You can turn forwarding off on your own line at any time and everything goes back to exactly how it was.

What if the AI can't answer something?+

It takes a detailed message — name, callback number, and what they need — and tells the caller you'll follow up. If you've set up transfer rules, it can hand the call straight to your cell or whoever you designate. What it never does is guess: it won't invent pricing, invent availability, or promise services you didn't approve.

Can I turn it off?+

Anytime. There's a master toggle in your dashboard. Turn it off and missed calls go to normal voicemail.

How fast am I set up?+

About 10 minutes. You walk through setup — business details, hours, services, how you want calls handled — and then spend a couple of minutes enabling call-forwarding on your line. We give you the exact steps for iPhone, Android, and every major carrier.

What businesses is this for?+

Plumbers, HVAC, electricians, cleaners, landscapers, salons, spas, law offices, real estate agents, medical practices — any service business where a missed call is lost revenue.

Can I cancel anytime?+

Yes. No contracts, no cancellation fee — cancel from your dashboard and your plan ends at the close of the billing period. One housekeeping note: cancelling Holler doesn't change your phone carrier's settings, so remember to turn call forwarding off on your own line so your calls ring through normally again.

What about after-hours emergency calls?+

You decide during setup: take them live, book them for the morning, or charge a premium rate. We follow your policy.